This was the first time our healthcare client's vision came to life. Using real-time data from multiple sensors and predictive analytics, we were tasked with creating a solution that gives an intuitive view of a population of seniors. The solution highlights who is at risk and needs attention, while also allowing healthcare providers to access detailed information and take action as needed.

We collaborated with our client to develop a multi-user solution that facilitates meaningful connections among staff, family members, and caregivers.

Our process included conducting user research, envisioning concepts, designing detailed workflows, and creating a vision and interactive prototype. Our client used this prototype with beta participants to test the value proposition, gather data, secure partnerships, and raise funds.

To help healthcare providers quickly triage and prioritize their senior clients, we designed a population view that displays the status of every patient. The system highlights patients with critical needs and features trending arrows, enabling caregivers to understand each resident’s wellness trends. This allows caregivers to predict patient needs more effectively.

When caregivers log in, they can immediately see any changes in the population’s status since their last shift. The system identifies activity and behavioral routines, generating critical alerts for patients whose data deviates from their normal patterns.

As behavior data is collected, the system sets a baseline for "normal" behavior. Alerts are triggered when data falls outside this range or changes suddenly. We used an "equalizer" metaphor to create a visualization that clearly shows what is within or outside the norms at a glance.

We provided caregivers with the ability to drill down into the details of a patient’s alert. This allows them to see what triggered the alert, follow a protocol checklist, add notes, and contact the care team, all in one place.

This solution ensures quality documentation of care protocols and supports staff training by providing just-in-time instructions tailored to each resident's needs and preferences. Having a central library of preferences and needs helps maintain quality of care in an industry with high staff turnover.

The prototype we designed served as a tangible representation of our product vision, effectively showcasing the solution's potential and unique features. The narratives we crafted resonated with potential business partners, allowing our client to forge strategic alliances. These alliances validated the concept's viability and accelerated the product’s market entry and adoption.